Product Service Offerings (PSO)

Let MKS Global Services help you improve productivity and attain a higher return on your capital equipment investments with our comprehensive global service and support options. Take advantage of our customized service offerings, including product support and training programs, to help optimize tool uptime and yield. As your global support partner, MKS offers industry leading product knowledge and applications expertise that assures your competitive advantage.

Features & Benefits:

  • Increased tool availability, performance, and productivity
  • Extended uptime
  • Improved ROI
  • Long-term product stability and reliability
  • Customized service agreements
  • Fast on-site support
  • On-site startup/commissioning

MKS Product Service Offerings Include:

  • Field Service Agreements:
    Comprehensive Preventative Maintenance Agreement
    Comprehensive On-call Agreement
    Comprehensive Dedicated On-Site Agreement
  • MKS Depot repair services
  • Field support (Technical Product Support & Global Product Support)
  • Upgrades/enhancements
  • Spares Exchange Program (coming in 2017)
  • MKS Refurbished Products (coming in 2017)
  • Technical training

Learn More:

Need more help?

Contact an MKS Service Specialist by sending an email to MKS or call: 800-227-8766 or 978-284-4000 (outside the USA).